Our pieces are crafted with high-quality 18k gold plating designed to resist tarnishing and fading. With proper care, your jewelry will maintain its shine. We also offer a Lifetime Color Guarantee for added peace of mind.

Yes, our pieces are waterproof and sweat-resistant, making them suitable for everyday wear. For maximum longevity, we recommend avoiding harsh chemicals and chlorinated pools.

Yes. All Rawdah jewelry is hypoallergenic and nickel-free, making it gentle on sensitive skin.

Our jewelry is crafted from 100% premium-grade stainless steel.

• Gold & Rose Gold pieces are finished with real gold plating
• Silver pieces feature a durable metallic finish designed to maintain long-lasting shine

All materials are hypoallergenic and nickel-free.

We provide a visual chain length guide on each product page showing where 16”, 18”, and 20” chains sit.

• 16” – sits at collarbone

• 18” – just below collarbone

• 20” – mid-chest

If you’re unsure, 18” is our most popular everyday length.

We recommend using a ring you already own and measuring its inner diameter. If you’re between sizes, we suggest sizing up for comfort.

Yes, we ship worldwide.

Orders are fulfilled and shipped worldwide. Delivery typically takes 1–3 weeks, depending on your location.

If your order takes longer than 5 weeks to arrive, you are eligible for a full refund.

You’ll receive tracking information as soon as your order ships.

International customers may be responsible for local customs fees or duties depending on their country’s regulations.

Yes. Every Rawdah piece arrives in elegant, minimal packaging, perfect for gifting during Ramadan, Eid, birthdays, or special occasions.

We’re working on adding personalized gift notes soon. Stay tuned.

If your piece experiences color fading under normal wear, we will replace it. We stand behind the quality of our craftsmanship.

We offer a 100-day return policy. Custom or personalized items are final sale and cannot be returned (they are still backed by our LIFETIME WARRANTY).

If you’d like to initiate a return or exchange, email us at info@rawdah.co, and our team would be glad to assist you. See our Return Policy for more details.

Please contact our support team with your order number and reason for return, and we’ll guide you through the process.

We accept:

• Visa

• Mastercard

• American Express

• Apple Pay

• Shop Pay

All payments are processed securely through Shopify payments.